Executive Director of Online Learning
Dr. JaeEun Joo
I provide strategic and inclusive leadership for university-wide online programs and day-to-day operations of the Office of Online Learning, including personnel supervision and budgetary oversight. With my data-informed decision making and scaling-up experience, I am passionate about developing high-quality online programs and conducting holistic faculty development opportunities to increase online student engagement and learning outcomes. I believe that online learning can serve as important, often exclusive, educational pathways for MSU Denver’s prospective and current students. By creating and strengthening innovate online learning endeavors, I would like to advance educational equity and diversity at MSU Denver, in collaboration with senior leaders, academic departments, and professional units.
I have joined MSU Denver with over 30 years of experience in developing, teaching and managing national and international online programs. I have also enjoyed integrating emerging technologies into the full spectrum of educational settings, from face-to-face to fully online, for K-12, university, and adult learners.
After earning a Bachelor of Arts in Educational Technology in South Korea, I received three graduate degrees from the Harvard Graduate School of Education: Master of Education, Certificate of Advanced Studies and a Doctor of Education, all focusing on the integration and evaluation of emerging technologies in education.
Senior Manager of Online Enrollment
Allie Dirks
I am responsible for the recruitment and enrollment of new and current MSU Denver students who major in any of our 30+ online programs. As an alumna of MSU Denver, I know that the only reason I am successful today is because of the experiences I had as a student in MSU Denver community and work hard to make sure new online Roadrunners have a similar experience starting from the moment they apply.
My 10 years of experience specializing in program growth and enrollment development in higher education have allowed me to create initiatives and develop tactics that have led to a more than 200% increase in applications and an over 8-fold growth in the headcount of MSU Denver students in online majors over the last 5 years.
Online learning is a passion of mine because it is the truest form of accessible education and I know firsthand that accessibility is a challenge for many families and individuals. If you need enrollment support for online students in any of your online programs, I promise to listen and help you find and implement good solutions.
Senior Manager of Student Services
Bridget Wetzel
I lead initiatives driving student success in online programs, blending passion with collaboration to empower students to achieve their goals. As MSU Denver’s Staff Senate Secretary, I champion staff voices, encouraging inclusivity campus-wide.
With a master’s in higher education and a bachelor’s in communication, I bring over a decade of experience, including recruitment, event planning, and program management knowledge. I have worked in the Office of Online Learning for the past four year and developed the Online Student Success Coaching program in 2022. Since its inception, we’ve boosted persistence rates by 8% and tripled student appointments, leading to an overall increase in online student retention.
As a MSU Denver alumna, transfer student, and adult learner, I’m driven by personal experience to support our diverse student community. Connect with me and I promise to bring a collaborative spirit and big-picture ideas to drive retention efforts across the University.
Online Student Success Coach
Meredith Moore
Hey there! I’m Meredith Moore, your Online Student Success Coach at the Office of Online Learning here at MSU Denver. From the moment I stepped into this role, I knew I had found my calling in supporting students on their academic journeys.
My passion for education runs deep—it’s fueled by a vision where every MSU Denver student thrives. I believe in creating not just success, but meaningful connections that empower you to reach your full potential.
With an M.A. in Communication Studies and extensive experience in teaching and coaching, I bring a wealth of expertise to our team. Certified as an Academic Life Coach, I specialize in enhancing student retention through personalized coaching, guiding you in goal setting, motivation, relationship building, and academic skills development.
I’ve played a pivotal role in developing a robust online student success coaching program that offers tailored support and essential resources. More than that, I’m here to promise you this: I’m dedicated to your growth and academic excellence. Whether it’s overcoming challenges or honing your skills, I’m committed to helping you succeed. I can’t wait to help you achieve your academic goals, and we’ll make a difference in your educational experience. Let’s embark on this journey together!
Senior Manager of Programs and Operations
Haley Kline Murphy
I’ve worn many hats as an employee at MSU Denver; in my current role, I get to directly support the development of online courses and programs. It’s incredibly rewarding to be part of something that makes education more accessible and flexible for everyone.
I’ve been fortunate to work at different universities, big and small, public and private. Seeing the challenges and successes across those institutions really solidified my belief in the power of online learning to fit students’ needs. Now, at MSU Denver, I get to collaborate with faculty and departments to develop online programs that are not only convenient but also provide a strong learning experience. It’s exciting to be part of a team that’s constantly innovating and finding new ways to support students. I promise to bring data, ideas, and a path forward to our conversations about online program and course development.
Senior Project and Fiscal Manager
Megan Eastment
I aspire to utilize my organizational and process management skills to help students who lack the privilege or access to pursue traditional educational pathways.
My early career entailed 13 years as an environmental engineer working on air quality regulation and climate change methane reduction efforts. While I worked full time as an engineer, I pursued an online master’s in engineering management, with a certificate in project management and subsequently, a deep value of continuous learning and improvement. Driven by a desire to make a direct contribution to the field of education, I began working at MSU Denver in the Office of Online Learning.
In my current role, I work on operational process improvement, fiscal management of the Online Education Fee, and project management of digital technology efforts. I hope to deepen my digital learning acumen by exploring research opportunities with online programs across the university.
Senior Marketing Manager - Interim
KC Coburn
I started my career in higher education as an Instructional Design team member at UH Manoa (Go, Bows!). Because of my years of experience in sales, marketing, and business development, I was later hired to grow enrollment for flagging degree programs. My in-bound marketing initiative resulted in 42% enrollment growth in the COE’s SPED program and over-all COE enrollment growth of 14%. I left Manoa to run my own digital marketing agency and started at MSU Denver after selling the agency and moving to Denver in 2019.
I love being able to support initiatives within the Office of Online Learning because I can see the impact that the growth of online programs is having on the students this University serves. As a working adult completing my degree in my 40s, I could not have graduated if I had been required to come to campus. If you reach out to me for marketing support for an established, new, or emerging online program I promise to do the research and work necessary to support your goals.
Online Program Marketing Coordinator
Kate Pollard
I am a graphic designer and marketing coordinator after graduating from MSU Denver in 2023 with a Bachelor’s Degree in Communication Design. After working as a student employee, I’ve had the priviledge of working with several departments and teams to help support diversity, equity, and inclusion on campus through event marketing and design. I’m glad to be on a team that values accessibility and meaningful connections, and look forward to supporting all Online Learning students at MSU Denver.