Lend me your ears
The first step to being heard and understood is learning how to listen.
March 12, 2015
“Great leaders understand the value of active listening and get the most benefit from what others have to share. They understand that if you want to be heard and understood, the first is learning how to listen yourself. The following are actions shared by those who truly know how to listen. Integrate them into your conversational behavior and you might be surprised what you learn.”