My First Login

Congratulations and Welcome to MSU Denver!

Please take a minute to set up your MSU Denver NetID Account and Password

Your MSU Denver NetID provides access to many of the tools you will use during your time at MSU Denver. Most of these accounts are single sign-on, and setting up your password now will simplify getting logged in to register for classes, check your email, and manage your student/staff account.

Before you begin...

Ensure your MSU Denver NetID account is ready to be used before following these instructions.

• Student accounts are created within 24 hours of being accepted by the University.
• Employee accounts are created within 24 hours of the position's start date.
• Only active students or employees can use their NetID account to log in to MSU Denver technology systems. For more details, please see NetID General Information.

You will also need access to the email address and phone number you used to register with/apply to the University. If you no longer have access to any of these accounts or devices, please contact the ITS Service Desk for login support.

Instructions

Step 1: Retrieve your NetID, email address, and student/employee ID number (aka your 900 or 901 number)

• Students: This information can all be found in your acceptance letter within the application system.
• Employees: This information can all be found in the employment offer letter you received from MSU Denver.
  • Both: Note your MSU Denver email address in the letter. Your "NetID" (username) is the portion before the @ symbol.

Step 2: Set up your NetID password

1. Navigate to the email login page at email.msudenver.edu.
2. Enter your MSU Denver email address (obtained in Step 1).
3. Click Next.
4. On the next screen, click Forgot my password.
   
   
5. On the next screen, enter either the displayed characters or the words from the audio recording into the verification text box.
6. Click Next.
   
   
   If you get an error reaching the Get back into your account screen, please call IT Services at 303-352-7548. Please have your student ID number or employee ID number (900/901 number) ready when you call.
    
7. Click the Alternate/personal email option.
   • Note: Your account recovery email is automatically set up using information you provided during registration/application. You can update this address or add an alternate phone number after you've logged in, if desired.
8. If prompted, enter the information being requested to verify your contact information.
9. Click the Email button.
   
   
10. Check your email for a message with a verification code.
11. Enter the verification code into the text field.
12. Click Next.
    
    
    If you get an error using your account recovery options, please call IT Services at 303-352-7548. Please have your student ID number or employee ID number (900/901 number) ready when you call.
     
13. Enter a new password into the Enter new password and Confirm new password fields.
    • Be sure your password meets MSU Denver's password security requirements.
14. Click Finish.
    
    
15. You should receive a message saying your password has been reset. Click the text "click here" to continue.

Step 3: Set up Multi-Factor Authentication (MFA)

• You should receive a prompt indicating the system requires more information to keep your account secure. If not...
  1. Enter your MSU Denver email address (obtained in Step 1).
  2. Click Next.
  3. Enter your password (obtained in Step 2).
  4. Click Sign In.
  5. This should give you the prompt about requiring more information.
• Follow the prompts provided to set up your additional authentication factor(s).
  • IT Services strongly recommends using the Microsoft Authenticator app as your preferred MFA authenticator. For instructions, see How do I set up MFA for the first time using the Authenticator App?

Result

Your NetID is now ready for use on the Student Hub, Faculty & Staff Hub, Student Profile, Employee Services Menu, Canvas, email, and other services.