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Black and white LaserJet printer is leaving marks on the page

This is most likely caused by the toner cartridge or fuser.

  • First replace the toner cartridge. If there is another printer of the same type around your office, swap the cartridges to see if the problem still occurs.
  • If there is no used cartridge available, try to get a new cartridge.
  • If the problem started with a new cartridge, then there is most likely an issue with the cartridge. If it was doing the same thing with the old cartridge, then the problem may be the fuser.
  • Either way, if the problem does not go away after exchanging cartridges call the Help Desk at 303-352-7548 to have someone inspect the printer.

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