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Frequently Asked Questions

Below are commonly asked questions about the Mobile App:

Most of the information provided through the MSU Denver Mobile app is near real-time updated, however some information is updated on a scheduled basis:

Athletics Information is updated nightly
People (Employee Directory) information is updated nightly
Schedule (full Class schedule) information is updated nightly

When I click on the My Services option, what is my logon information?

Your Username is the first part of your NetID username
Your Password is your NetID password

 

When I click on the KMET radio option, I get an error message?

Currently if your on the Auraria Campus wireless network, you cannot listen to the KMET radio feed via the mobile app.  While we are working to allow this feature via the Auraria Wireless network, you can temporarily disable WIFI to
listen to KMET radio.

When install the MSU Denver "App" on my Android phone, I am asked to grant certain permissions, is this safe?

The MSU Denver "App" requires specific access to phone resources outlined below to function.  it's important to note that your device will be asked to allow specific App Permissions prior to installation.

The chart below outlines all Mosaic permission requests:

Area EffectedPermissionExplanation
Device Level Install shortcuts, uninstall shortcuts Allows for the creation and removal of application shortcuts on the devices home screens.
Entirety of App Full Internet access, receive data from Internet, view network state Necessary in order to load application data feeds for all modules.
Maps Coarse (network-based) location, fine (GPS) location Used to determine location for "locate me" functionality.
Events Add or modify calendar events and send emails to guests Allows application to add items from Events module to device's calendar.
Events Read calendar events Enables ability to add calendar events from device's calendar into the applications Events module calendar.
Athletics Read calendar events The user can add events (such as an Athletics game) to the phone's calendar, and then in order to allow the user to delete that event we read the user's calendar.
Directory Read contact data Allows students to look up names from Directory to match those in their device's address book.
Directory Write contact data Allows application to add contacts from Directory to device's address book.
Directory Read phone status and ID Allows app to check if phone is available to make a call to selected number.
Photos Modify/Delete USB storage contents Allows users to download images (both to the device internal storage and/or external - i.e. microSD).
Emergency Read phone status and ID Allows app to check if phone is available to make a call to selected number.

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