Office of Cashiering

Web check (ACH) by linking a bank account

• Payment processed through StudentHub, “Pay Tuition” link, or “Authorized Payer Account.”
• Bank routing and account numbers are required. Verifying routing and account information with your financial institution is encouraged prior to submitting the payment.
• No additional processing fees
• Return check fee of $25 assessed for check payments refused by the payer bank.  A hold restricting payment method may be placed on accounts with more than one returned check. MSU Denver reserves the right to require payment by cash, money order, or cashier’s check as repayment for a returned check.

Credit/Debit Card (Visa, MasterCard, Discover, and American Express) 

• Payment processed through StudentHub, “Pay Tuition” link, or “Authorized Payer Account.”
• **As of July 5, 2023,** Non-refundable  convenience fee (service charge) applied to the payment.
  • 2.85% fee added for domestic card payments
  • 4.25% fee added for international card payments
  • The minimum service fee for card transactions over $20 and less than $106 will be $3.

Electronic 529 Payment

• Payment processed through StudentHub, “Pay Tuition” link, or “Authorized Payer Account.”
• $10 Non-refundable 529 service fee applied to the payment.
• See Electronic 529 Payment Directions for additional instructions and information.

Check, Money Order, Cashier’s Check, 529 Plan Check

• Payments received for more than the total amount of charges may be refused and returned to the sender.
• No additional processing fees.
• 529 plan payments are not initiated through MSU Denver.  Please request directly through your plan.
• Make payable to MSU Denver.
• Provide MSU Denver Student ID and name with payment to ensure payment is applied to the correct student account.
• Return check fee of $17 assessed for check payments refused by the payer bank.  A hold restricting payment method may be placed on accounts with more than one returned check.  MSU Denver reserves the right to require payment by cash, money order or cashier’s check as repayment for a returned check.
• Checks may be electronically processed.
• MSU Denver will not honor post-dated checks.  All check payments will be processed when received regardless of the date on the check.

**Scholarship checks should NOT be sent to the Office of the Cashier.  Please see Office of Financial Aid External and Private Scholarship.

Cash

The Internal Revenue Service requires MSU Denver to report cash receipts totaling $10,000 or more in a 12-month period for any one individual. If a student pays with cash for tuition, fees, or other university charges, the Office of Cashiering may require additional information from the student to file the IRS Form 8300. Please present a physical, government-issued photo identification document (ID).  This can include a passport or state issued driver’s license.

Any check returned, including ACH payment, to the University by the bank upon which it was drawn constitutes nonpayment and a returned check charge will be assessed. After the second returned check, a hold will be placed on the student’s account preventing check payments. Students may continue to make payments online with debit/credit cards, in person with cash, money order, or cashier’s check, or by mail with a money order or cashier’s check.

Returned payments: If a payment resulting in the lifting of a Balance Due Hold is returned, all future registration will be cancelled.

MSU Denver offers a variety of payment methods.  See the Payment Methods section for all options.

To complete a payment online, a student would login to their Student Hub account and click the “Make a Payment” link.

All students, undergraduate and graduate, taking nine (9) credit hours or more in any given semester of attendance are automatically billed for the Student Health Insurance. However, qualifying students may request to waive out of the plan prior to the posted waiver deadline if they can provide proof of outside health insurance coverage that meets the University’s waiver standards. Proof of outside health insurance must be submitted each semester a student is taking nine (9) credit hours or more.

To access the online insurance waiver form, please complete the following:

• Log onto your Student Hub account.
• Click on the My Services/Registration tab and then again on the My Services/Registration link. This will prompt a pop-up window to appear.
• Click on the link that is entitled, “Registration, Credit Card Payment, Insurance Waiver, Student Records and Financial Aid Menu” from the Main Menu.
• Click on the “Insurance Waiver Menu” from the list of options that appear.
• Read the waiver instructions and the College Waiver Standards.
• If you qualify to submit a waiver, complete the electronic waiver form and submit.

For more information regarding the insurance or the waiver please visit the Student Health Insurance website.

MSU Denver requires payment of mandatory tuition and fees by payment deadline to avoid service charges. If you need help figuring out what is due, please call or stop by our office. We will review your account and calculate the amount due for you.

Students are not allowed to pick up refund checks. Students who are not enrolled in Direct Deposit will receive a refund check in the mail. Checks will only be mailed once per week on Thursdays. Please make sure that your address is updated and current through the Student Hub Portal to ensure that your check is mailed to the correct address.

Please see Enroll in Direct Deposit section for directions on setting up direct deposit.

Please see Enroll in Direct Deposit section for directions on setting up direct deposit.

Our office requires that all tuition payments made by check be held for ten business days prior to issuing a refund. If your financial aid refund is more than the amount you paid, we can issue a check for the difference, but the amount of the original check payment will be held for ten business days to ensure the check clears the bank. As of December 1, 2009 all students who are not enrolled in Direct Deposit will be mailed their refund checks. Checks will be mailed once per week on Thursdays.

The best way to check the status of a refund is by reviewing your student account balance via the Student Hub. Go to the “Web Services” section, click on “Self-Service Banner (Main Menu),” then “Student Financial Services” and view the “Account Summary by Term”. When this balance is negative, you have a refund due to you.

Direct deposit refunds are issued each business day and take 2-3 business days to be deposited.

Students who are not enrolled in Direct Deposit will be mailed their refund checks. Checks will be mailed once per week on Thursdays.

If you are having a hard time understanding your financial aid and when aid will be disbursed to your student account, feel free to contact the Office of Financial Aid at 303-556-8593.

If you would like your refunds direct deposited to a new account, follow the directs provided in the “Enroll in Direct Deposit” section.  This will update the account information, deleting the old account.

If you no longer wish to receive direct deposit refunds, complete the Direct Deposit Cancellation Form and provide a valid photo ID in our office, located in SSB 140.  If you are not able to come to campus, this information can be fax to (720)778-5790 or emailed to [email protected].

If it has been over 10 business days since we mailed your refund check and it has not arrived in the mail, you can fill out a Stop Payment Form with a valid photo ID in our office, located in SSB 140. If you are not able to come to campus, contact us at (303)615-0071 or email [email protected]. We will work with you to start the Stop Payment process.

Checks that are cancelled and reissued will be assessed an $18.00 Stop Payment Fee.

If your refund was direct deposited to a closed or incorrect bank account, our office has to wait 5 business days to receive the refund back in order to reissue the refund.

During the 5 business day wait time, you are welcome to enroll in direct deposit with a different bank account by following the instructions in the “Enroll for Direct Deposit” section of our webpage.   If you prefer a check, please make sure that your address is updated and current through the Student Hub to ensure that your check is mailed to the correct address.