Skip to main content Skip to main content

Common Student Questions


The academic advisor(s) you'll work with depend upon your major program and how far into your degree you are. You'll work with professional staff advisors, faculty advisors, or both. Click here to determine where to start.

The best way to meet with an advisor is to schedule an appointment - that way you're guaranteed a block of time to answer your questions. 

Once you've determined who your advisor is, you can schedule an appointment by contacting the Academic Advising Center, College of Professional Studies, College of Business, or School of Education advising offices.

Fine and Performing Arts students should contact Heather Collins, and Individualized Degree Program students should contact the Center for Individualized Learning for appointments. 

The Academic Advising Center offers limited walk-in availability during mornings and afternoons, but there may be a considerable (1+ hour) wait during peak times in August and January. The week before the beginning of Fall or Spring terms, we do ONLY walk-ins because of the volume of students seeking help (typically for schedule adjustment.)

Registration Basics


You should schedule an appointment with your advisor before registering for the first time - you can find out who your advisor is here Finding Your Advisor.

After you've met with your advisor and discussed course selection, you can register for courses via Student Hub - this guide How to Choose Classes & Register Online will assist you with the process. If you have questions about registering, please contact your advisor for assistance.

Accuplacer exams are offered through the Office of Assessment and Testing. It is highly recommended to review the practice materials on the website for each of the exams you plan to take.

You also have access to the Tutoring Center to help you prepare. Adequate preparation means that you will be taking the courses you are supposed to be in, which ends up saving you time, effort, and money.

Academic advisors can assist you with navigating Student Hub and registration techniques. You can register through Student Hub from your home or from any computer lab on campus, so once you have learned how to register you can do so on your own. It is still recommended you check in with your advisor at least once per semester to ensure you are registering for the correct classes.

Advisors do NOT register students for courses, but if you run into problems registering that are not addressed on this page or you aren't sure what course to register for, contact your your advising department for assistance

Students who are eligible to take First Year Success courses (15 or fewer credits) can register for an FYS learning community by contacting First Year Success. You may also email your request to FYS Advising with information about the learning community you wish to join.

Please note that if the learning community has more than one course (most do), you must register for both applicable courses.

Login to Student Hub and follow the Registration links to the Registration Menu and click on "Registration Permit Date and Time" to see when you are eligible to register. Before you can register, you also must clear any holds that prevent you from registering.

When this error happens, the registration system is unable to confirm that you have completed the courses or test scores the department has deemed necessary to enroll in the course. To see these, click on the CRN of the course you're trying to add:

In the window that pops up, click the title of the course:

Then look at the section called Prerequisites:

If you took or are taking the prerequisite course at another school, the equivalent prerequisite will need to appear on your MSU Denver transcript for the registration system to recognize it. Please contact the department offering the course to see if you'll be able to enroll (you may need to provide unofficial transcripts). 

A course with this message is filled, and at least one person has added themselves to the waitlist. If someone drops the course the first person on the waitlist will receive an email and has 48 hours to add it. Until that person either adds the course or the 48 hours expires, the course will look like it has a space, but it doesn't really. You may add yourself to the waitlist at this point, but you can't add the course.  If you put yourself on a waitlist, be sure to check your email every day.  

More information on waitlist can be found here.

This message means that the department offering the course is controlling enrollment in it. Please contact the department of the course you're looking to enroll in for more information.

The course you are trying to add requires that you add another course at the same time. If you try to add either without the other (or if you're unable to add one of them for some reason), you'll get this error. To add the courses, make sure you're either checking both boxes on the Class Schedule screen or are entering both CRNs.

This comes up most often for courses that have both a lecture and a required lab.

The last day to add a course is listed on the Academic Calendar webpage. In practical terms, however, adding a course that late if you haven't attended it generally doesn't work. Some departments may block registration after the first or first two class meetings, but in other situations, you may be able to register for the class, only to have the instructor or department let you know that it's too late.

If you're adding a course after it's already met, it's a good idea to check with the instructor or department to make sure it's not too late to add.

For the last day to drop a class, check the Academic Calendar for the current semester. For the last day to withdraw from a class, look at your Student Detail Schedule in Student Hub. Dropping a class means you're are removing it from your schedule before the point it becomes a permanent part of your academic record. If you drop before the drop deadline, your academic transcript will have no record of that course. If dropping the course results in a different amount of tuition owed, you may also receive a refund for that course--the amount depends on how close to the deadline you drop the course. The Academic Calendar has the 100% and 50% refund schedules.

During Fall and Spring semesters, students can take up to 18 credit hours without needing to ask for departmental approval. During the Summer, the maximum is 12 credit hours.

This number is reduced for students on Academic Probation.

Holds


A hold is placed on your account because there is something the University was expecting you to do, but we don't have record that you've done it. Holds typically prevent a student from registering for classes (but usually not from dropping or withdrawing.) They also may prevent transcripts from being sent, processing a change of major request, and other important tasks, so it is in your best interest to find out what is required and take care of it as soon as you can.

You can find instructions on determining which holds you have and who to contact about them through the Office of the Registrar.

All new students are required to complete an orientation process. Depending on the student, that may be an online process, or you may be required to or choose to participate in an on-campus orientation. See New Student Orientation for details and to sign up. As part of the new student requirements, you may also be required to meet with an advisor before you can register. Whether it's a requirement or not, meeting with an appropriate academic advisor is a good idea. Finally, check out our recommendations for and for .

MSU Denver requires students to complete English 1010, a 1000-level Math class, and a Communications class (e.g., Public Speaking) within your first 30 hours; English 1020 must be completed within the first 45 hours. Holds are placed if this isn't completed within the given timeframe. Transfer students must meet these requirements within their first two semesters after being admitted to MSU Denver.

QL1, WC1, and OC1 holds can be lifted by completing a Blackboard tutorial. 2- or 3-level holds must be lifted by scheduling an advising appointment; please click here to determine who your advisor is.

General Studies


General Studies courses can be found in the online catalog – please note that General Studies courses differ by catalog year and the catalog defaults to the most current academic year.

Depending on when you were admitted or readmitted, you can have quite different General Studies requirements. You should verify General Studies courses by locating and contacting your advisor.

MSU Denver requires students to complete English 1010, a 1000-level Math class, and a Communications class (e.g., Public Speaking) within your first 30 hours; English 1020 must be completed within the first 45 hours. Holds are placed if this isn't completed within the given timeframe. Transfer students must meet these requirements within their first two semesters after being admitted to MSU Denver.

QL1, WC1, and OC1 holds can be lifted by completing a Blackboard tutorial. 2- or 3-level holds must be lifted by scheduling an advising appointment; please click here to determine who your advisor is.

Majors, Concentrations, and Minors


The online catalog has a list of degrees and programs offered. You can also view a list of majors and minors with links to their associated departmental sites.

Students must declare their major no later than 45 hours. Transfer students who already have more than 45 hours need to declare prior to their second term at MSU Denver. Choosing a major sooner rather than later ensures that you're maximizing your time to completion. Academic advisors, career counselors, and others can help you explore your options and choose the right path

Miscellaneous


Bring $10 and your Student Detail class schedule (from Student Hub) to the ID Center in Tivoli 269.

Edit this page