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MSU Denver Password Reset Program

MSU Denver's Password Reset Program provides a tool designed to allow Students, Faculty, and Staff the ability to manage their NetID password through the use of simple pre-defined security questions. Information Technology Services requires minimum standards for all NetID passwords. Click here for information on how to create an acceptable password.

 1. Sign up for the Password Reset Program

To use the password reset tool, you must first sign up for the Password Reset Program by clicking the Sign-up button below. You will need to enter your NetID and your current password (or your initial PIN if you don't already have a password). You will be prompted to select and answer five security questions. More information on resetting your password...

2. Reset your password

If you forgot your password or want to change it, click the Reset your password button below. You will be prompted to answer two of your five security questions to verify your account before you select a new password. More information on resetting your password...


Password Requirements

When creating a password, please use the following requirements:

Your password must contain

  • 10 or more characters
  • A number or special characters (for example !@#$%^)
  • Upper and lower case characters

Your password must not

  • Be the same as your previous 10 passwords
  • Be similar to your first name, last name, or NetID (if any three letters appear in the same order, it will be rejected)

Step-by-Step Instructions

Click the links below to view step-by-step instructions for signing up for the Password Reset Program or resetting your password.


1. You will need to first Sign-up into the the program.

NOTE: You will not be able to reset your password until you enroll into the Password Reset Management System.

Screenshot of password reset process

 

2. On the Sign-up page, enter your username and Password, and domain name (winad). If you have not previously set up a password please look up your Initial PIN. Click the Continue button.

Screenshot of password reset process

 

3. You will then be prompted to set up five security questions. For the first three questions, you must choose a question from the drop-down menu. For the last two questions, you must create any questions of your choice. After filling out the form with your five questions and answers, click the Enroll button. 
NOTE: The answer section is case-sensitive. 

Screenshot of password reset process

 

4.  You will then see the a message stating, "Congratulations! You have enrolled successfully!", which means that you have enrolled into the Password Reset Management Program successfully. Click on the Home button.

Screenshot of password reset process

 

1. Click Reset your password.

 Screenshot of password reset process

2. Fill in your username, the domain name (winad), and click Continue.

Screenshot of password reset process

3. You will be asked to answer three of the questions that you set up in the Password Reset Management Program and to choose your new password (and confirm it). After completing the form, Click Reset Password

 

Your password must contain

  • 10 or more characters
  • A number or special character (for example !@#$%^)
  • Upper and lower case characters

Your password must not 

  • Be the same as your previous 10 passwords
  • Be similar to your first name, last name, or username (if any three characters appear in the same order, it will be rejected)

Screenshot of password reset process

 

4. You will then see a message stating, "Congratulations! You have successfully reset your password!", which means that you have enrolled into the Password Reset Management Program successfully. Click on the Close button to complete the process.

Screenshot of password reset process

 

Further Assistance


 

If you have additional questions, concerns, or need immediate assistance - Please contact the MSU Denver Help Desk.


Revised: April 2017


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